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ABOUT OUR RUGS

Atelier Lane designer rugs are designed in our Hong Kong & Sydney studios and are a mix of smoky-hued patterns to bold graphic forms combined with bright colours, as already seen in our cushions.

Hand tufted or knotted in a mix of materials including New Zealand wool, natural silk, viscose and linen, our rugs are a natural product extension for the Atelier Lane brand and complement our designer cushions and online homewares. 

OUR RUGS ARE CUSTOM MADE 
All of our designer rugs are made to order and can be completely bespoke to your choice of size and colours. Additional fibre options include 100% Nepalese wool, 100% silk, wool & silk blends, linen, nettle and hemp. Delivery is 4-10 weeks (depending on style) from order and payment. Now you need to look no further than Atelier Lane to find the perfect rug for your scheme and lifestyle. 

Designs are digital representations of actual product. Our wool rugs are hand tufted, hand knotted or woven and each one is made to order so expect slight variations in colour and pattern. Your custom order is inspected before being shipped to you and all sales are final. Returns and exchanges are accepted only if there is a manufacturing fault or wrong order was despatched. 

DESIGN SERVICE
Atelier Lane can provide assistance in designing or choosing the right rug for your home. The process is simple:

  1. Email me with plans or a rough layout & dimensions of your room including floor type & colour, furniture placement and style. If you want to change the colours, please advise. We can colour match to an artwork, paint or fabric sample.
  2. Choose a design from our collection or we can design one just for you. If you require the design service, a design fee is applicable.
  3. We will send you a room mock up with rug selection including furniture placement.
  4. Once you have approved your design, we will send your design off to be made. 

PRODUCT IMAGE POLICY 
High-quality product photography is vital to our ability to sell custom made rugs online. At Atelier Lane, we photograph all of our designer rugs in a studio to ensure colour correctness of each image. We have no control over your graphics card, your operating system, your browser setting and your screen resolution.

To ensure you know the correct colour of your rug, we suggest you call us to arrange a meeting or if you are interstate, we can send you sample wool colours to ensure you can correctly choose the right colours for your space. We have over 600 colours to choose from. There is a small deposit required for this service. As soon as the wool samples are returned, your deposit is refunded.

Once your designer rug has arrived, we ask that you send us a photo for us to use in our portfolio. 

DELIVERY 
Atelier Lane offers door to door delivery on all rugs. This means we can offer:
Fast and accurate time frames including order tracking