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Care & Maintenance

RECEIVING YOUR NEW RUG  

In order to protect your rug from damage in shipping, we roll it with the face of the rug on the inside. Therefore, when you receive the rug you should open it, unroll it, and re-roll it in the opposite direction, with the face on the outside. This will ensure the rug is flat when you place it.

Atelier Lane rugs are for dry indoor use only. They are not appropriate for excessively moist indoor areas. Constant exposure to the elements will erode the beauty and integrity of any material made of nature fibres.

Exposure to direct sunlight is always a factor to consider when placing a rug in a room. All fibres will change over time, especially when placed in direct sunlight for several hours a day. If placed in a sunny location, your wool rug should be turned occasionally.

For many of our rugs, the use of a non-skid rug pad is highly recommended to protect against wear, and to prevent slipping on wood and tile floors. A rug pad will provide dimensional stability and extra cushioning underfoot.

With our rugs, you can expect some shedding of wool fibers. This is perfectly normal. Simply vacuum as you normally would and this fiber will be easily removed.

Always seek professional advice before cleaning your rug. Atelier Lane recommend dry cleaning our rugs. 

MAINTENANCE & CLEANING GUIDE  

The longevity of your Atelier Lane rug will be ensured if you follow a few simple rules: 

  1. Vacuum regularly with a good quality vacuum cleaner to remove dirt and grit before it becomes embedded in the fibres of your rug.
  2. Attend to spills and stains immediately – see additional guides below.
  3. Do not use a cocktail of cleaning products to remove spills and stains – when in doubt contact a Cleaning Professional.

WOOL RUGS | STAIN CLEANING GUIDE  

The following is based on advice from Wools of New Zealand. There are a number of cleaning treatments that can be used. However, before you use any of them, do make sure you have blotted up any excess liquid spills and scraped up any solids. In the event of a very large stain, put a towel down and stand on it to firmly remove as much liquid as you can before applying any stain treatment. And remember – never rub a wet rug. Simply cross-reference the type of treatment with the specific stain in the table below. We recommend using Cavalier Bremworth Stain Remover for dry stains as noted below. However, overuse of the Cavalier Bremworth Stain Remover may fade your rug. It is available at major supermarkets nationally.

 

WOOL & VISCOSE SILK RUGS | STAIN CLEANING GUIDE 

Avoid scrubbing your rug when you are cleaning. instead, start with a damp towel and blot the area with the spill or stain immediately. If the stain is stubborn then use a soft hand brush and gently stroke in the direction of the pile while blotting every few strokes. Try not to go in a circular motion.

Viscose is a very absorbent fabric so it is recommended to use only a damp cloth. If you use any type of cleaners be sure to do a test spot in an inconspicuous area. The best type of cleaners to use on viscose silk is acetic acid or citric acid rinse. This will help prevent any discoloration in the area of the spill. To finish off that spill, mist a small amount of fabric softener over the spill to make sure the fibers stay as soft as they were originally; and when 100% dry rub your hand gently over the spill a few times.

VISCOSE & BAMBOO SILK GENERAL CARE

Viscose silk is a very easy rug to care for day to day. Vacuums, especially high-quality vacuums, may be too aggressive for your rug. The best cleaning method to use would be to simply sweep your rug with a carpet sweeper. This will prevent any fibers from breaking. If you still prefer to use a vacuum raise the beater bar high for less abrasion. If your rug had fringe vacuum from side to side, not end to end, to avoid the fringe

TREATMENT

  1. Cold water
  2. One teaspoon of wool detergent with one teaspoon of white vinegar in one litre of warm water
  3. Clear household disinfectant
  4. Cavalier Bremworth Stain Remover. Use only on dry stains.
  5. Chill with ice cubes in a plastic bag. Pick or scrape off solids.
  6. Mix 1/3 cup of white vinegar with 2/3 cup of water.
  7. Warm water
  8. Nail polish remover (should not contain lanolin)
  9. Surgical alcohol
  10. Place absorbent paper over wax or paper towel and apply a hot iron to paper. The wax will melt and be absorbed by the paper.
  11. Vacuum clean
  12. Mineral turpentine
  13. Seek assistance from a professional carpet cleaner.

STAIN TYPE STEP 1 STEP 2 STEP 3
Wine, beer, spirits 1  2
Bleach 1  13
Blood 1  2
Butter 4  2
Candle Wax 10  4
Chewing Gum 5  4
Chocolate 4  2
Coffee 1  2  6
Cola & soft drinks 1  2
Cooking oil 4  2
Cream 2  4
Egg 2  13
Faeces 2  3  13
Floor wax 4  2
Fruit juice 1  2
Furniture polish 4  2
Gravy & sauces 7  2
Ink – ballpoint 9  2
Ink – felt tip 4  2
Lipstick 4  2
Milk 2  4
Mustard 2
Nail polish 8  4
Oil & grease 4  2
Paint (oil-based) 4
Paint (acrylic) 1  2
Rust 6  13
Salad dressing 2  4
Shoe polish 4  2
Soot 11  4
Tar 12  4
Tea 1  2  6
Tomato sauce 7  2
Urine (fresh) 1  2  3
Urine (old stain) 13
Vomit 2  3  6
Wine 1  2  6